MAKING A DIFFERENCE

President's Message By
Frank L. VanderSloot
President & CEO

May 2007

After 22 years and 264 President's Messages, I thought you might be tired of hearing from me, but I also thought you might be interested in hearing what some of our employees have to say about their Melaleuca experience.

Sincerely,

Frank

“I began working for Melaleuca Inc. in January 2005 after having been retired for several years. My duties here have been as a Wellness Representative taking phone product orders and then as an Enrollment Specialist. While assisting our business builders with their enrollments, I started to bond with many of them and frequently shared my feelings of my belief in Melaleuca, our products, and the opportunities offered.
“I also happened on stories from customers who had demonstrated to me the very real importance of our mission statement. I recently transferred into Business Development and now I am able to work directly with Marketing Executives as they call in for assistance in developing their organizations. I feel great satisfaction in my work and despite my senior years, I do not yet see a time in the future when I may retire a second time.”
—Richard W. Sheppard
Business Development Specialist

“I have been working here for about seven months and have loved every bit of it. There are so many great things; it's hard to break it down. Every day people talk on the phone, but most of the time it's to a friend or somebody we already know.
“Another joy of working for Melaleuca is the products. I am always so anxious to get my products and try new ones so I can be more knowledgeable for the customers. I feel valuable when a customer can ask for my opinion and I can honestly tell them the experiences I've had and that I truly love the products.
“But it's not all about the products. I have made so many friends of all ages and have laughed more than I can imagine. Supervisors, management, and everybody around are always willing to help and are very approachable. Melaleuca has been a joy and a blessing in my life in many ways and I am grateful for the opportunity that I have to be a part of Melaleuca The Wellness CompanySM.”
—Farrah Hensley
Platinum Line

“I have been with Melaleuca for four years this month and have heard dozens of great stories from customers about how their health, homes, and finances have been improved. I have also benefited from a wide variety of Melaleuca products.
“Last year at Convention my eyes were opened to how much we do for customers and Marketing Executives. This really is an exciting program that rewards thousands of Marketing Executives for working hard and simply enrolling other customers and developing other leaders. I love helping Marketing Executives succeed.”
—Jonathan Bezzant
Business Development Specialist

“When I first applied at Melaleuca, I didn't know that I was applying for such an exceptional company. I am very impressed with the kindness of the employees, the products, and the Compensation Plan. When I found out that the mission statement was 'Enhancing the lives of those we touch by helping people reach their goals,' I knew that that was something that I wanted to be a part of. There is no other company that I have heard of that cares as much about enhancing lives as Melaleuca does.
“I have been in Customer Service for 16 months and have had the opportunity to speak with customers from all over North America. As I speak with customers, I can hear the enthusiasm in their voices as they tell me how much their businesses have grown. I love to hear all the amazing product experiences that have helped them accomplish things they never thought they could accomplish.
“I am very thankful everyday to be working for Melaleuca and to be working with and talking to so many wonderful people who work so hard to make a difference. Since working at Melaleuca, I have come to realize that I not only get the opportunity to help people enhance their lives, but they also enhance mine, and that to me is priceless.”
—Mark Jensen
Customer Service Specialist

“The atmosphere here at Melaleuca is great. Everyone is really cheerful and friendly, and it is contagious. I enjoy working on the Platinum Team to help the new customers fully experience all that Melaleuca has to offer. We truly enhance the lives of those we touch and genuinely strive to help them reach their goals. That is why we have created a legacy of legendary customer service.”
—Meagan Rydalch
Platinum Line

“Melaleuca is one of the best things that came into my life. Over the three years I have been working with the company, I have helped and met so many wonderful people, especially people from my home island, Puerto Rico. I love the products and what I do-helping people reach their dreams and goals, hearing their smiles and difficult moments over the phone. Melaleuca has changed my life and has given me another reason to wake up in the morning and come to work, and that reason is to help people walk toward their dreams.”
—Ana Jones
Business Development Specialist

“Melaleuca is more than just a job; it's a way of life. This company is unlike any other I have worked for. The mission statement is incredible, 'Enhancing the Lives of Those We Touch by Helping People Reach Their Goals.' I see this in action every day, as my life is also enhanced. Melaleuca is concerned with not only my skills and my knowledge, but also my emotional and financial well being.
“I began working here for several reasons, first and foremost the products, second, having been a Marketing Executive myself and being a recipient of the legendary customer service Melaleuca is famous for, I wanted to be a part of that team. I love working here. I enjoy the challenges that I am faced with everyday. I have the opportunity to share my passion for the products, my commitment to my customers and the opportunity to develop a team of associates. I cannot imagine my life without Melaleuca; the opportunities for success are endless. I am part of the Melaleuca team and together we are committed to making a difference.”
—Desiree Moeller
Customer Service Supervisor

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